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IRISH CONTINENTAL GROUP HISTORY

1968-2001

Origins

The Irish Continental Group story has its origins on May 17, 1968 when the first direct Rosslare-Le Havre car ferry sailing took place.

  This first venture, of one round-trip sailing per week, was a joint Anglo-French operation provided by Normandy Ferries, part of P&O group, in partnership with French shipping line Saga, owned by the Rothschild family. Both contributed a ship to the service - the Dragon and Leopard, the vessel which commenced the service.

  In its first season, the new service carried 31,000 passengers. In its second season, 1969, sailings were increased to two per week between mid-June and mid-August. Public reaction was enthusiastic with the result that 1969 passenger carryings more than doubled to 68,000. The Dragon and Leopard continued to operate during the 1970 and 1971 seasons with two sailings per week in peak season.

  First service ends

Just as the service was maturing, it came to an abrupt end. When the Dragon left Rosslare to complete its 1971 schedule, it had visited the port for the last time. This arose from the fact that Normandy Ferries, in planning their 1972 schedule, found that they required the Dragon and Leopard exclusively on their English Channel services in order to retain their competitive position. So, at very short notice, they were withdrawn from the Rosslare-Le Havre route.

  Search to replace the service

Given the short notice, it was impossible to charter suitable replacement ships for the route with the result that 1972 came and went with no Ireland-France service. But behind the scenes, frantic efforts were being made to re-establish the service on a sounder footing, one which would have its commercial roots in Ireland. So, in 1972, the then Government requested B&I Line and Irish Shipping to consider the possibility of re-opening the service, a request answered by Irish Shipping.

  Irish Shipping takes up the challenge

Irish Shipping, which took up the challenge, had a fascinating history in its own right.  In 1940, the first full year of World War II, the Irish Government led by Taoiseach Eamonn De Valera, was experiencing difficulty chartering ships to bring essential supplies to Ireland. A decision was taken to establish Irish Shipping as the national shipping line. Irish Shipping began operations in March 1941 and, by the end of that year, had performed an heroic service transporting essential supplies into Ireland utilising ships which had been chartered for this purpose.

  After the war in 1945, the company began to return its chartered vessels and, by 1948, had begun to acquire its own, newly-built fleet. By 1972, when the decision was made to re-start the Rosslare-Le Havre service, Irish Shipping was a substantial shipping company with 31 years service.

Irish Continental Line formed
To put their plan into operation, a new company, Irish Continental Line, was established by Irish Shipping in partnership with other Irish and Scandinavian interests. In it Irish Shipping held a 30% shareholding, Lion Ferry of Sweden and a Norwegian shipping company Fernley and Egar held 25% each, while Aerlod Teo, a subsidiary of CIE, held the remaining 20%.

A new car ferry vessel with 547 berths and space for 210 cars, which was then under construction for Lion Ferry was purchased for the Rosslare-Le Havre service. On January 17th, 1972, the ship was given the name St. Patrick and launched at the shipyard of Schichau Unterweser in Bremerhaven, Germany.

  Rosslare Harbour - Ireland’s Europort
CIE’s interest in joining Irish Continental Line stemmed from their ownership of Rosslare Harbour. Now Ireland’s major Europort and passenger ferry terminal, the history of Rosslare Harbour dates back to the late 1870’s when work began on constructing the pier and connecting railway line.   The first regular shipping service from Rosslare began in 1896 with a regular run to Bristol and Liverpool. Soon, regular sailings began with other vessels, with services linked into railway timetables in Ireland and Britain. The two World Wars brought inevitable interruptions to services out of Rosslare. During World War II, shipping services in and out of the port were spasmodic and did nor resume on a regular basis until 1946.

  For the people of Rosslare, May 31st, 1973, was a day that marked a turning point in the area’s fortunes. On that day, Irish Continental Line’s St. Patrick arrived for the first time, flying the Irish flag. Immediately, it began regular scheduled sailings to France, beginning with three round trips per week increasing to every second day in each direction during July and August. The new service operated until end-December 1973. Thereafter, it became an all year round operation.

Motoring Holidays - a popular concept

With a financially stable ferry operation and a comfortable modern ship, the concept of  motoring holidays to France became popular among Irish holidaymakers. This was matched by an equal interest in Ireland among Continentals, particularly French, Germans and Dutch.
For hauliers, too, the advantages of direct sailings to France were very beneficial and the new service soon flourished.
  By this time, Irish Continental Line had also begun to develop the package holiday business to France. In 1976 a subsidiary company, Ferrytours, was established to promote inclusive holidays to France based at Irish Continental Line’s reservations and administrative centre at Aston Quay, Dublin.
Three years after the new service was started , the Scandinavian involvement in Irish Continental Line was drawing to a close. In 1977, Irish Shipping bought out the Lion Ferry and Fernley and Egar shareholdings to become 80% owners of the company. CIE continued to hold the balance. In 1977, Irish control was further consolidated when ownership of the St. Patrick transferred from Irish Shipping to Irish Continental Line. This was a far-sighted move that was to prove itself during the liquidation of Irish Shipping in the mid-1980’s.

  St. Killian enters service/Rosslare-Cherbourg route opened

After the transfer of the Saint Patrick to Irish Continental Line ownership, a decision was made to purchase a second vessel, the St. Killian. Built in 1973 in Yugoslavia for the Swedish Stena Line, she was purchased and put into service between Ireland and France in 1978. Belfast-Liverpool service begin
Once the company sailed past the difficulties of the 1970’s, it was able to plan ahead. Two fundamental decisions were made - to commence a Belfast-Liverpool car ferry service and to ‘jumboise’ the St. Killian.
The Belfast-Liverpool service had been in operation for over 100 years. After the withdrawal of the previous operator, Irish Continental Line decided to take over the route, restarting it as Belfast Car Ferries on May 1, 1982. The St. Patrick, which started the Rosslare-Le Havre run in 1973, was transferred to the Belfast-Liverpool service and renamed St. Colum I.
  In the early years, the outlook for the Belfast-Liverpool service was promising. In 1984, for instance, the Saint Colum I made 350 voyages, carried 208,000 passengers, 46,056 cars and 7,108 freight units. A total of 19,000 trade cars were also carried, a quarter of all the trade cars imported into Northern Ireland that year.   But gradually, the economics of the service disimproved. In the face of competition from other routes, and with no hope of improvement, the service was finally closed down in October, 1990 and the ship sold to Greek owners.

St. Killian jumboised
While the Belfast media were excited by the news of the reopening of the Belfast-Liverpool service in 1982, the Dublin media became even more enthusiastic about another event.
In an Amsterdam shipyard work began to ‘jumboise’ the Saint Killian by cutting it in two and adding a new 32 metre mid section at a cost of £7.5 million. The job, which took just three months to complete, added enormously to the overall carrying capacity of the St. Killian. Berths were increased from 800 to 1,400, while car spaces went up from 20 to 300. The ship was renamed the St. Killian II and returned to service.

  New ship for Ireland-France service

To replace the St. Patrick on the Ireland-France route, Irish Continental Line purchased an additional vessel named Aurella which was owned by the SF Line sailing under the Finnish flag. Purchased at a cost of $16.5 million, she was refitted in Amsterdam and renamed St. Patrick II before joining St. Killian II on the Ireland-France service.

Financial restructuring
The end of 1982 saw the company financially restructured through the sale of Irish Continental Line to a new company called Oceanbank Developments, in which Irish Shipping had a 75% stake with Allied Irish Bank holding 25%.

Cork-Le Havre service begins
In 1983, a third Summer service came into operation from Ireland to France on the Cork-Le Havre route, with sailings from end-June to end-August. This new route proved popular with Irish holidaymakers and with French and other Continental visitors wishing to arrive closer to their holiday destinations in Counties Cork and Kerry.
Rosslare Ship Repairs formed
Another step forward came in 1983 with the opening of Rosslare Ship Repairs, formed to carry out repairs and maintenance on Irish Continental vessels and ships of other lines.

  Irish Shipping enters stormy waters
While Irish Continental Line was making a steady rate of knots, with year on year improvements in traffic and revenues, dark storms were brewing, unknown to anyone connected to the line. In 1979 and 1980 a series of charter deals for Irish Shipping vessels was arranged in Hong Kong, commitments that were considered financially ruinous for the company.
Irish Shipping was trading against a dismal world economic background, which made freight carrying an unprofitable proposition. When the then Government decided to put Irish Shipping into liquidation towards the end of 1984, there was a public outcry with calls that Ireland was being deprived of a strategically important deep sea fleet, one that had proved its worth for over 40 years, in conditions of war and peace. Despite these calls, the Government proceeded with the liquidation of Irish Shipping which became effective in November 1984.
This immediately placed Irish Continental Line management in a quandary - their company which had a successful, profitable trading record, but which was largely owned by Irish shipping, had now become part of the liquidation process. Despite this, the company continued to trade as a going concern with the Irish Shipping liquidation having little practical effect. For two and a half years, Irish Continental Line carried on in a state of uncertainty, an interregnum between ownership.
New ownership
Finding a buyer for what was a financially sound operation proved slow and frustrating with legalities over title and other matters having to be resolved. It was not until Christmas 1985 that advertisements appeared in the national press inviting purchase offers. The scramble to settle the ownership of the company was only just beginning.
In January 1986 the bidding was led by B&I Line which put a valuation of £7 million on Irish Continental Line. In all, 24 potential bidders emerged, including a consortium of freight companies. During the course of 1986 two bids materialised from groups within the management of Irish Continental Line itself.
Complex taxation matters concerning the ownership of the two vessels used on the Rosslare-France routes were another complication which had to be resolved. In November 1986 sole ownership of the two Irish Continental Line vessels was acquired, a move which cleared the way for the completion of the sale which took place in March 1987 when a consortium of institutional investors was successful in its bid for the company.

  New look - New future
For Irish Continental Group, as the new holding company was now known, 1987 was to be one of the most exciting in the 19 years history of the Ireland-France ferry service. Under new ownership, a big revamp began.
Irish Ferries and Belfast Ferries (then in operation) were the new operating divisions. The Board of Directors was restructured, a new Managing Director was recruited, and steps were taken to revitalise the company.
APEX fares and other incentives were introduced to give customers the benefit of discounts for early bookings. Freight customers were given a new, more competitive tariff structure. New quality standards were introduced throughout the company and the ships were refurbished to become ‘floating hotels’.
Much organisational change took place internally, and outwardly there came a change of image. A new corporate identity and logotype were introduced with strong new colour themes and a shamrock motif which featured prominently. This new design style was carried through in all the company’s promotional literature and advertising.

  Stock Exchange debut
The group had slightly belated success with its Stock Exchange debut. Originally, it had been planned to launch the company’s shares on the Smaller Companies’ Market of the Stock Exchange in the Autumn of 1987, but the timing was hardly propitious.   On October 19th 1987, world stock markets plummeted, in what became known as ‘Black Monday’. The Irish Continental Group share launch was deferred, until February 19th 1988, when a total of £2.7 million was raised. The first day of dealings was on April 6th 1988.   About 80% of the company’s staff subscribed to the issue with the result that a significant proportion of the group’s shares are now held by the employees.
Trading improved with 1988 turnover up to £34 million and pre-tax profits at £823,000. With the new structure in place, the line was moving in the right direction. Two shore-based changes reflected this direction. The sales headquarters of the company was moved to Merrion Row. Reservations procedures were fully computerised with on-line connections to travel agents and sales offices abroad.
Within a short period, the fruits of re-organisation were being felt. For the year to October 31st 1989, its first as a publicly quoted company, Irish Continental Group reported a turnover of £35.63 million and a pre-tax profit of £1.5 million, a 31% increase on the previous year.

  Eurocar Shipping
In 1989, the company went to the market again, raising £1,332,000 under the Business Expansion Scheme. Marine investments of Luxembourg took a 20.7% stake.
1989 also saw the company make a successful diversification move when it acquired a 50% stake in Eurocar Shipping, which operates two roll-on/roll-off freight vessels for the transport of fully built up cars. The Group subsequently withdrew from this involvement and the investment was written off in the the Group’s 1991 accounts. Another development saw Irish Continental Group acquire 100% ownership of Rosslare Ship Repairs.
1990 - A new decade of growth begins
Come 1990, Irish Continental Group recorded turnover up 12% to just over £40 million, with pre-tax profits up 60% to £2.4 million. Passenger numbers also increased by 13% over the previous year, from 285,000 to 324,000 with the strongest growth coming from mainland Europe where traffic increased by 22%.
From November to March each year, freight is the important source of revenue with 90% of loads accounted for by roll-on/roll-off freight vehicles, the remaining 10% coming from trade car imports from France and other mainland European car manufacturers. To ensure that hauliers get a year-round freight service, freight-only vessels have been chartered during the Summer to augment the passenger fleet when they are heavily loaded with tourist traffic.

  Quality counts
During 1990, a total of £1 million was spent refurbishing and improving the two Irish Ferries ships. Also in 1991, a ‘Quality Counts’ programme was launched to promote awareness among staff of the need for first class quality control.
In 1990, Irish Continental Group also won an award given by the Ireland France Chamber of Commerce to the organisation which has done most to promote Irish-French trade.

  B&I Line Acquired
In early 1991, Irish Continental Group reached conditional heads of agreement to purchase the share capital of the B&I Line and in early 1992 a major milestone was passed when it was formally announced that Irish Continental Group had acquired outright ownership of B&I Line following almost two years of talks on the purchase of the Line from the Irish Government.
The acquisition immediately enhanced the status of Irish Continental Group and positioned the company as Ireland’s leading Irish passenger car ferry and freight shipping enterprise with an extensive range of services to France, United Kingdom, Belgium and Holland.
In that year also, a new Managing Director joined Irish Continental Group and a new management structure was put in place at B&I Line. A series of presentations were made to all employees in which plans for the development of the enlarged group were announced.

  Group Restructured - B&I Line Superferry ‘Isle of Innisfree’ Introduced

In 1992, following the acquisition of B&I Line, the enlarged Irish Continental Group is re-structured into three divisions:  Ferry Services; European Container Service; and Dublin Ferryport Terminals. Frank Carey is appointed Group Marketing Director; Alex Mullin to Group Operations Director. Along with Managing Director Eamonn Rothwell, and Finance Director Gearoid O’Dea, they form the senior management group.
Major investment is made by acquiring the superferry Isle of Innisfree to replace the Munster on B&I Line’s Rosslare - Pembroke route, while a winter charter for the Irish Ferries vessel St. Patrick is secured in the Baltic sailing between Finland and Estonia.  In 1992, B&I Line joined with Dublin Port to mount a campaign arguing the merits of having a new multi user ferry terminal sited in Dublin port.

  Bell Lines acquisition - Pride of Bilbao acquired
In 1993, Irish Continental Group continued on the investment trail - first by acquiring a 25% shareholding in Bell Lines, and later by purchasing the ferry vessel Pride of Bilbao - the fifth largest night ferry in the world.  At the time of its purchase, the Pride of Bilbao was under charter to P&O operating between the UK and Spain.

Feederlink Formed
1993 - Formation of Feederlink Shipping and Trading B.V. - one of the largest feedering operations in the North Sea operating between the U.K. and Continental Europe serviced by three vessels.

  Construction of New Ship for Dublin - Holyhead service
In April 1994, a £46 million order was placed with Dutch shipbuilders Van der Giessen-de Noord for the construction of a new 23,000 gross registered tons passenger/freight ro ro ferry vessel for service on the B&I Line Dublin-Holyhead route.  The new vessel will enter service in June 1995 replacing the existing chartered vessel m.v. ‘Isle of Innisfree’.

  ICARUS-SEA brings electronic data transfer technology to sea freight sector
In February 1994, Irish Continental Group took a small investment in Cargo Community Systems Limited, a company founded by firms operating in the Irish airline and freight forwarding industries. This investment led to the development of ICARUS-SEA - a new sea freight service exclusive to Irish Continental Group by which electronic data interchange technology heretofore applied to the air freight sector has been expanded for the benefit of customers booking sea freight consignments for carriage on ICG’s sea freight services.

  New Brittany Service Announced
In August 1994, Irish Ferries announced their intention to establish a 1995 service between Ireland and the Brittany port of Brest.  Because of the later failure of the French Government to give their approval for the construction of the necessary linkspan at Brest, the company was forced to shelve their plan to sail to Brest in 1995. The failure by the French Government to give approval for the linkspan construction in Brest was the subject of a complaint by Irish Ferries under EU Competition laws. As an alternative measure, agreement was reached with the port of Roscoff for the introduction of a 1995 Summer service between Rosslare, Cork and Roscoff. Similarly, local opposition in the Roscoff region against the introduction of the Irish Ferries servivce to Roscoff also gave rise to a complaint by Irish Ferries to the EU.

1995
New Isle of Innisfree Launched
On January 27th the new £46 million Isle of Innisfree, was launched at the Rotterdam yard of shipbuilders Van der Giessen-de Noord. The new 23,000 tonnes vessel is the largest capacity multi-purpose passenger/ro-ro ferry operating between Ireland and the UK with capacity for 600 passenger cars/ 108 accompanied freight trucks (or 142 trailers/coaches) and a passenger/crew complement of 1,760 persons. In size, the new vessel has an overall length of 600 feet (181.6 m), 80 feet (23.4 m) wide 124 feet (37.8 m) high from keel to mast head. The naming ceremony was performed by Mrs. Clodagh Rothwell, wife of Irish Continental Group Managing Director Mr. Eamonn Rothwell.

  Irish Ferries Name Introduced On Irish Sea
1995 marked the beginning of a new era on the Irish Sea when the name and identity of Ireland - UK ferry operators B&I Line changed to that of its sister company Irish Ferries, operators of the Ireland-France ferry services. The name change to Irish Ferries saw B&I Line adopt the familiar Irish Ferries green/blue flag motif and white shamrock with vessels being repainted in white with the name Irish Ferries and a new colourful design on the hull.

  New Container Service to Liverpool introduced
In March 1995 European Container Services, the Irish Continental Group’s container division, introduced a new lift-on/lift-off container service between Dublin and Ellesmere Port, Liverpool with a frequency of 3/4 round-trips weekly serviced by the chartered container vessel m.v. Passat.

  Board Appointment
April 1995 - Mr. Gerry Hickey joined the Board of Irish Continental Group plc as Managing Director of its ferries’ division.  Before joining Irish Continental Group he was Assistant Secretary of the Department of the Marine. 

New Isle of Innisfree enters service on Dublin-Holyhead route
The new Isle of Innisfree entered scheduled services on the Dublin - Holyhead route when she made her maiden voyage on May 23rd, signalling a new era in passenger ferry travel on the Irish Sea.

1996
Second New Cruise Ferry Ordered
A contract for the design and construction of a second new superferry vessel at a cost of approximately IR£60 million was placed with Dutch shipbuilders Van Der Giessen-de Noord of Rotterdam - the yard which constructed the recently-launched 23,000 tonnes Isle of Innisfree.  When introduced in January 1997, the new 33,000 G.R.T. superferry will be the largest car carrying ferry operating in North Western Europe with a passenger / freight capacity substantially larger than either of Irish Ferries’ existing Irish Sea vessels.

  Winter services to France Discontinued
1996 - Due to falling Summer revenues brought about by various competitive factors - it was decided to discontinue loss-making Winter services to France.  Having operated year-round since the service began in 1973, services ended in September to be recommenced in March 1997. Saint Patrick II is put up for sale

New cruise ferry Isle of Inishmore Launched
The new £60million, 34,000 tonnes cruise ferry Isle of Inishmore was launched in Rotterdam October 1996.  At 34,000 tonnes, the new Isle of Inishmore is the largest passenger ferry ever to sail under the Irish flag and the largest multi-purpose passenger ferry operating in Northern Europe.  It has space for 2200 passengers, car capacity of 855 units and truck capacity of 122 units. It enters service on the Dublin - Holyhead route in early-1997.  The launching ceremony was performed by Mrs. Sandra Carey, wife of Irish Continental Group Marketing Director Mr. Frank Carey.

  1997
Isle of Inishmore Arrives into Dublin

The cruise ferry Isle of Inishmore arrived into Dublin Port from the shipyard in Rotterdam on February 17th 1997 and entered scheduled services on the Dublin-Holyhead route with its maiden voyage on March 2nd following sea trials and crew training.   With the arrival of the Isle of Inishmore the cruise ferry Isle of Innisfree was released from the Dublin-Holyhead route and transferred to Rosslare to service the Rosslare-Pembroke route.

  Board Changes
Group Board Director and Managing Director - Ferries Division, Mr. Gerry Hickey resigns from the Group to pursue other interests.  Group Marketing Director, Frank Carey announces his decision to retire from the company effective March 1997.

  Summer Service to France Resumes
Services which were suspended for the Winter period recommenced on March 25th 1997 with departures every second day to Le Havre, Cherbourg and Roscoff from Rosslare and Cork serviced by vessel Saint Killian II.

  Waterford Joins Eucon Network
Eucon commences scheduled lo-lo services from Waterford’s Belferry Terminal. Decision to enter Waterford fills void left by the collapse of Bell Lines.

  St. Killian Withdraws From Service
Saint Killian II withdraws from service after fourteen years sailing under the Irish flag following her final departure from Ringaskiddy, Cork to Le Havre on September 27th 1997.  During 1998, the vessel is sold to Cap Enterprises (Marintas) of Piraeus and re-named ‘Medina Star’ before entering service on a new Black Sea rail/ferry route between Poti in Georgia and Odessa in the Ukraine.

  1998
Normandy Acquired For French Routes
In April, the chartered Swedish-owned MV Normandy begins service on the Ireland - France routes.  Two routes in operation - Rosslare/Cherbourg and Rosslare /Rosscoff (Le Havre and Cork dropped from network in order to offer shorter sailings/more convenient arrival times). The ‘Normandy Nights’ cabaret a successful feature of new service.

St. Patrick ll Leaves Fleet
St. Patrick ll leaves service with Irish Ferries when a four and a half years charter agreement is concluded with Hellenic Mediterranean Lines of Greece. Under the agreement, Hellenic will obtain title to the vessel on completion of the charter.

  Eurofeeders Acquired
In May, Eurofeeders Limited (formally Bugsier) is acquired.  This business complements Feederlink’s operation in the North Sea and Eucon in the Irish Sea with four vessels and a number of ad hoc vessels used from time to time.

  New Uniforms
As part of an overall image revamp, sea and shore staff are issued with new uniforms.

Customer First
A company-wide programme entitled ‘Customer First’ is initiated. Designed to put the focus on customer care and service quality, the programme results in the announcement of new management structures which includes the appointment of new ‘route managers.’

New ‘Dublin Swift’ fast ferry announced
In June, agreement was announced with Austal Ships of Australia for the construction of a new £29million high speed ferry to be introduced on the Dublin - Holyhead route in Summer 1999. The twin-hulled aluminium built vessel has capacity for 800 passengers and 200 cars and will complete the voyage from Dublin - Holyhead in 1h 49mins.  It will operate four return sailings daily. The new ferry, named ‘Jonathan Swift’ and marketed under the name ‘Dublin Swift’, will operate alongside the Isle of Inishmore providing a total of six return sailings daily.

  Awards
In October, Irish Ferries wins the Supreme ‘Business Through Tourism in Dublin’ Award and a second ‘Travel and Transport’ category award in a competition sponsored by Dublin Tourism. The award was presented to Marketing Director Tony Kelly by Dr. Jim McDaid, Minister for Tourism at a dinner in Dublin Tourism’s offices in Suffolk Street. These new awards join the awards ‘Ireland’s Best Ferry Company’ won by the company twice in recent years.
The company introduces ‘first-in-the-world’ live car ferry reservations service providing passengers with interactive, real-time, on-line bookings linked to the company’s Central Reservations System in Dublin on their website at www.irishferries.com.

  New Tugmasters
November - Company invests in four new SISU tugmasters for use at Ferryport.

  Duty Free & Tourist Taxes
December 1998 sees the company grappling with the on-off decisions at EU level in relation to the abolition of duty free sales and the implications which its abolition would have in relation to fare levels. Also lurking in the background is the prospect of a ‘tourist tax’.

  1999 - July 8th
Irish Continental Group contracts with Aker Finnyards OY in Rauma, Finland to build a 50,000 gross tonne vessel - the world’s largest car ferry  - at a cost of EURO 100 million- a vessel large enough to double Irish Ferries’ freight carrying capacity on their prime Dublin/Holyhead route for service in Spring 2001.

  August
Irish Ferries ‘Normandy’ undertakes ‘Total Eclipse of the Sun’ cruise which took place at 11.11hrs on the morning of Wednesday, August 11th 1999.

  Irish Ferries purchases m.v. Normandy from Stena Line for EURO 17.7 million.

  2000
January
The giant keel section of the 50,000 tonnes new building is laid at a ceremony in the shipyards of Aker Finnyards in Rauma, Finland.
February
Ulysses’ chosen as the name for the company’s new world’s largest car ferry.

Irish Ferries wins Ireland’s ‘Best Ferry Award’ for the third year in succession (and fourth time overall) in a poll of Irish travel agents and their staff.
March
Irish Ferries’ holidays division wins Maison de la France Top Tour Operator Award Ireland 1999 and the Campanile Hotels ‘Outstanding Achievement’ Award presented by the leading French hotels group.
April
Irish Ferries wins prestigeous ‘Ferry Freight Operator of the Year’ award in the  European Freighting Industry 2000 Awards competition.
Irish Ferries engages in a process of crew training the aim of which is to ensure that the company is in a position to fully comply with new carrier liability legislation when it comes into force.
2001
January
The company’s Ireland - France vessel m.v.‘Normandy’ undergoes a IR£4 million refit.
Irish Ferries voted ‘Ireland’s Best Ferry company’ for the fourth year in succession (fifth year overall) in a poll of Irish travel agents and their staff.
March

Ulysses, the world’s largest car ferry arrives into Dublin Port (Sunday March 4th) after her four-day voyage from Aker Finnyards in Rauma, Finland.
Swimmer Mairead Berry - Ireland’s 25-years old Paralympic Games gold medalist is  ‘golden godmother’ to ‘Ulysses’  at a special naming ceremony held in Dublin Port attended by An Taoiseach, Bertie Ahern TD (Wednesday, March 21st)  in advance of her maiden voyage to Holyhead (Sunday, March 25th).

Alex Mullin, Director of Operations with the company retires after 35 years of service. He remains as Non-Executive Director of ICG.
May
Ulysses' wins the prestigious 'Most Significant New Build - Ferry' category award in the Cruise & Ferry magazine 2001 Awards competition.

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ACKNOWLEDGMENTS AND THANKS TO :
CHRISTINE RYDER AND IRISH FERRIES